Online portals are becoming an efficient means of exchanging information as more individuals of all ages rely on mobile apps and gadgets to perform their everyday duties. They provide two-way communication between a business and its clients in a straightforward, secure style.

Today’s customers expect on-demand access to their financial information from the accounting department, as well as a secure and user-friendly online portal. The advantages of portal environments also apply to businesses; they incorporate software solutions that streamline workflows, promote a flexible work environment, and reduce wait times, resulting in more efficient and effective customer service and support while increasing productivity for businesses.

Managers can focus their time and efforts on assisting clients in setting and achieving their financial objectives by eliminating these interruptions, which is exactly what clients anticipate when someone else is in charge of their finances.

Key pain points in Accounts Receivable

Accounts Receivable (A/R) has experienced difficulty over the past few years. Millions of businesses were compelled to reconsider the value of cash in order to ensure their survival due to the uncertainty in the global economy and operations. And realistically speaking, that entails pressuring the A/R and collections teams to raise more money from a clientele that is less inclined than ever to make payments on time.

The good news is that accounts receivable have once again come into the spotlight because of this renewed focus on cash, which has prompted more companies to review how they manage and assist efficient and effective collections.

If the last few years were seasons of disturbance, we’re about to enter a year of recalibration. As firms focus on recovery and reorganizing their organizations to their full potential, their A/R teams and procedures must be able to function at full capacity.

Benefits of using a Portal for Accounts Receivable

Are you still handling consumer payments manually? If the answer is yes, one of the most effective accounts receivable automation projects now being performed is being missed. A client payment site can be connected to an ERP platform and financial software to automate your customer payment procedure. It is a shining example of snagging lucrative opportunities with a quick return on investment. The use of a client payment portal for receivables has the following benefits.

Higher Efficiency

If you manually handle payments, your staff inputs payment data into your financial system through bank and credit card processor reports, cheques you get in the mail, and phone calls. This is a laborious task that can easily lead to employee burnout.

You may provide your consumers with a simple-to-use interface with a variety of payment choices, including credit and debit cards, EFT, ACH, and fintech options like PayPal. The information required to complete the payment is entered by your customer. A direct feed of the payment information is provided via the client payment portal integration with your financial software and ERP platform, removing the need for re-entry. You can save or use the time that was previously spent on boring administrative tasks.

Minimal Errors

There are several chances for information entry errors while processing consumer payments manually. Then, more work must be devoted to finding and fixing mistakes. Clerical errors are almost completely eliminated by a client payment portal that is integrated with your financial software and ERP platform. The data entry procedures ensure that your consumer provides accurate information, and the automatic feed to your legacy systems removes the possibility of mistakes.

Self-Service preference for customers

Self-service is preferred by many customers, especially millennials, to manage their accounts. Self-service payment portals have the potential to be quicker and simpler to use than traditional payment methods. Additionally, customer payment portals provide your customers the freedom to manage their accounts whenever and wherever they like.

You make yourself simple to do business with by offering a self-service consumer payment site. In order to deliver the service that customers want, payment portals are quickly becoming essential.

Reduced Labor Costs

A client payment portal that is integrated with your financial software and ERP platform will be more cost-effective than manually processing consumer payments. This is a very appealing investment opportunity due to the lower labor expenses that result from automating payment processing using a client payment portal.

Increase in Cash Flow

Automating payment processing using a client payment gateway will increase cash flow. By making it simple for your consumers to pay you can encourage them to do so sooner and boost your cash flow.

Both you and your clients will benefit from the increased efficiency, decreased cost, greater cash flow, and advantages of self-service that come with automating payment processing with a payment gateway. Working with a seasoned software partner is essential to the installation and integration of a customer payment gateway.

Improved Communication

In today’s business world, two-way communication is essential for success. A/R portal access allows businesses to improve their communication with their customers. This portal provides a secure way for businesses to send and receive information. In addition, this portal also allows businesses to view customer’s account balances and transactions, pending invoices and help them communicate directly with company. This gives businesses a better understanding of their customers’ needs and helps them to provide better customer service.

One-stop solution for all your A/R concerns

SpurtCloud is a multi currency platform designed to improve the process of processing invoices to cash. The software recovers the time lost in following up with clients to collect past-due payments. It aims to free up your team from having to chase down unpaid or past-due invoices so that they can concentrate on other productive responsibilities.

The SpurtCloud portal improves the process for both creditors and debtors by enabling direct client interactions, the viewing of invoices, payments, and unused credit notes as well as the starting of disputes. Additionally, users are able to use the portals to make payments online and raise disputes

SpurtCloud Integrates with your preferred Accounting Software. If you use XERO Online or QuickBooks Online, you don’t need to create a separate SpurtCloud account. After you join up using QuickBook or Xero, all of your data will be instantly synchronized with our platform.

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Get in touch with us today and let’s start transforming your business from the ground up.

Are you facing the following issues?

Wasting time doing repeating tasks like sending manual reminder through email and sms?
Losing track of customer requests like handing disputes?
Increased DSO and reduced cash collection?

Get in touch with us to learn how SpurtCloud can help digitize your A/R Department.